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Returns & Refunds

Due to the perishable nature of our products, we are unable to accept returns on beer or food items once they have left our facility. If you experience an issue with your order or receive damaged merchandise, please contact our support team within 48 hours of receipt.

Return Process

  • 1.
    Contact Support

    Email our team with your order number and a brief explanation of the issue regarding your purchase.

  • 2.
    Provide Documentation

    Attach clear photos of any damaged packaging, incorrect items, or quality concerns for our review.

  • 3.
    Quality Assessment

    Our brewing and logistics team will evaluate the claim to determine if a replacement or refund is applicable.

  • 4.
    Resolution

    Approved refunds will be processed back to your original payment method, or a replacement shipment will be dispatched.